Introduction

Welcome to MediPlanSelect.com (referred to as “we,” “us,” or “our”). Protecting your privacy and ensuring the confidentiality of your personal and health information is fundamental to our commitment to you. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website and use our services related to Medicare Advantage plan selection and advice.

By accessing or using our website, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy. If you do not agree, please do not use our website.

Information We Collect

To provide personalized Medicare Advantage plan information and services, we collect information through various means, including when you interact with our website and submit data:

Personal Identifiable Information (PII): This includes your full name, mailing address, phone number, email address, zip code, Social Security Number (if needed), and other identifiers.

Health Information: Information related to your health insurance status, Medicare enrollment, medical conditions, prescriptions, or any other data essential for advising on Medicare Advantage plans.

Demographic and Profile Information: Data such as gender, age, income range, and other criteria that help us tailor services and recommendations.

Technical and Usage Information: Including IP address, browser type and version, device information, pages visited, time spent on the site, referring URLs, and other analytics data collected automatically via cookies and tracking technologies.

Cookies and Tracking Technologies: To facilitate website functionality and improve user experience.

How We Collect Information

We gather information through:

• Information you provide voluntarily through forms on our website, such as registration, quote requests, and surveys.
• Automated means, including cookies, web beacons, and log files.
• Communication channels where you contact us by email, phone, or chat.
• Third-party sources or public databases, as authorized and permitted under applicable law.
  

   

How We Use Your Information

We use the information to:

• Provide Medicare Advantage plan information tailored to your needs.
• Respond to your inquiries, manage enrollment assistance, and deliver customer support.
• Enhance and personalize your experience on our website.
• Comply with regulatory and legal obligations relevant to Medicare Advantage plans.
• Monitor and analyze website usage to improve our services.
• Conduct marketing and promotional activities, following applicable consent and opt-out provisions.
• Detect, prevent, and address fraud or security issues.

 

Information Sharing and Disclosure

We do not sell your personal information. Information may be shared with:

Service Providers: Trusted third parties that help with website operations, marketing, customer support, and analytics.

Insurance Carriers and Partners: To facilitate Medicare Advantage plan enrollment or eligibility verification.

Legal Authorities: When required by law, litigation, or to protect our rights and safety.

Business Transfers: Should we merge, sell, or transfer our business or assets, your information may be part of such transactions.

All recipients are bound to use your information according to this Privacy Policy and applicable laws.

How We Protect Your Information

We implement a combination of technical, administrative, and physical safeguards to protect your information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, access controls, regular security audits, and employee training. Despite these efforts, no method of transmission or storage is fully secure, and we cannot guarantee absolute security.

Your Rights and Choices

Depending on your jurisdiction, you may have certain rights regarding your personal information, including:

• The right to access and receive a copy of your personal and health information that we hold.
• The right to request correction or updates to inaccurate or incomplete information.
• The right to request deletion of your personal information, subject to legal, regulatory, or contractual limitations.
• The right to restrict or object to certain types of data processing.
• The right to opt-out from receiving marketing or promotional communications at any time by following the unsubscribe instructions or contacting us directly.

To exercise any of these rights, please contact us using the contact details provided below. We may need to verify your identity before fulfilling your request.

Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to enhance your experience on our website, analyze website usage, and deliver personalized content and advertising. Cookies are small text files stored on your device that allow us to recognize your browser and remember preferences.

You may modify your browser settings to disable or limit cookies; however, some features of our website may not function properly without cookies. We do not use cookies to collect sensitive health information without your explicit consent.

Data Retention

We retain personal and health information only as long as necessary to provide services and fulfill legal obligations, resolve disputes, and enforce agreements. When the retention period expires, we securely delete or anonymize your data.

International Data Transfers

If you use our website or provide information from outside the United States, your data may be transferred to and processed in the United States or other countries where we or our service providers operate. These countries may have different data protection laws. By using our services, you consent to these transfers. We take steps to ensure your information is protected in accordance with this Privacy Policy.

Children’s Privacy

Our services are not intended for individuals under 18 years old. We do not knowingly collect personal information from children under 18. If we discover that we have inadvertently collected such information, we will delete it promptly.

Links to Third-Party Sites

Our website may contain links to third-party websites and resources. We do not control those sites and are not responsible for their privacy policies or content. We encourage you to read the privacy policies of these third parties before providing any personal information.

Updates to This Privacy Policy

We may update this Privacy Policy periodically due to changes in laws, technology, or our business practices. Updates will be posted on this page with a revised “Effective Date.” Your continued use of the website after the changes means you accept the updated Policy. Please review this Policy frequently.

Do Not Track Signals

Currently, our website does not respond to “Do Not Track” signals or similar mechanisms from browsers.

Data Security

We maintain administrative, technical, and physical safeguards to protect your personal and health information from unauthorized access, disclosure, alteration, or destruction. These include encryption, secure networks, access controls, staff training, and regular monitoring. Despite these protections, no online service can be completely secure.

Consent

By using MediPlanSelect.com and providing your information, you consent to this Privacy Policy. If you do not agree with any part of this Policy, please do not use the website or provide personal information.

Contact Us

For questions or concerns about this Privacy Policy or your personal information, please contact:

Email: info@mediplanselect.com 

Phone: +1-855-727-0112 (TTY 711)